Pick one useful starting point
Start with a routine you want to simplify, such as lighting or entrance control. A focused first step makes it easier to understand what you actually use.
Check compatibility
Discuss existing wiring, switches, internet coverage and the devices you want to connect. Confirm which features work locally and which need an internet connection.
Keep everyday controls simple
Ask for a walkthrough of manual controls, app access and maintenance. Agree on the installation scope and room for future additions before choosing equipment.